I'm having issues streaming my purchases.

If you’re having issues streaming videos on our site, you’ll want to try a few things to get back to work. Sometimes your internet connection may not be fast enough. You can test your internet speed with sites like testmy.net for help troubleshooting. Try the following:

  1. Check your security/ad blocker settings on your browser.  Make sure to whitelist compassclassroom.com and vimeo.com.  We use Vimeo for our video hosting.
  2. Do you use OpenDNS for content filtering?  Make sure to whitelist vimeo.com.
  3. Try a different web browser. (Internet Explorer, Chrome, Firefox, Safari, etc.)
  4. Try a different device (Phone, Laptop, Desktop, Tablet)

If you're trying to use a Smart TV with a web browser app, you may run into issues because these browsers are often not updated to the latest standards and security.

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