How do I return a product?

We want our customers to be happy with every purchase they make from Compass Classroom. If you are not completely satisfied with your purchase, you may return items within 30 days of the invoice date for an exchange, credit, or refund as determined by our staff. Refund/return requests after 30 days will be honored at our discretion.

Please send all return requests to info@compassclassroom.com or 2737 Larmon Drive, Nashville, Tennessee 37204.

To receive an exchange, credit, or refund, the product(s) must be returned with a tracking number or, in the case of digital products, deleted/destroyed. This includes DVDs, digital videos or books, or any hard drive or other media containing the product. 

We will notify you via email when your return has been received and processed. Exchanges, refunds, or credits will be issued within 20 business days of receiving your return. Refunds will be issued in the same form of payment as the original transaction. If your return is not due to our error, we may deduct any outstanding shipping costs from the refund or credit.